Urgent Severity is when critical business system is stopped or lost (total outage) and there is no workaround to achieve business continuity.
Our Response Time
On-Site: 2 Hours
Remote: Immediately
Urgent Severity is when critical business system is stopped or lost (total outage) and there is no workaround to achieve business continuity.
Our Response Time
On-Site: 2 Hours
Remote: Immediately