High Severity cases are when a system is not functioning or running slow. As a result of which client’s work is stopped or so severely impacted that the client cannot continue his/her work.
Our Response Time:
On-Site: 4 Hours
Remote: 1 Hour
High Severity cases are when a system is not functioning or running slow. As a result of which client’s work is stopped or so severely impacted that the client cannot continue his/her work.
Our Response Time:
On-Site: 4 Hours
Remote: 1 Hour