Normal Severity cases are when your work is continuing (not stopped) but there is a serious impact on your productivity and/or service levels.
Our Response Time:
On-Site: 24 Hours
Remote: During working hours.
Normal Severity cases are when your work is continuing (not stopped) but there is a serious impact on your productivity and/or service levels.
Our Response Time:
On-Site: 24 Hours
Remote: During working hours.
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