Normal Severity cases are when your work is continuing (not stopped) but there is a serious impact on your productivity and/or service levels.
Our Response Time:
On-Site: 24 Hours
Remote: During working hours.
Normal Severity cases are when your work is continuing (not stopped) but there is a serious impact on your productivity and/or service levels.
Our Response Time:
On-Site: 24 Hours
Remote: During working hours.