ENTRIPHI

Say hello to your next application system.

Top-of-the-Line Automated Online Application Software
Managing applications without a proper system wastes your time. We built EntriPhi as a solution that automates redundant work so you can get more done.
SaaS based system
Used by southeast asia's #1 private university
Great customer support
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The time-saving wonder

EntriPhi is designed by EdTech specialists as a SaaS solution for institutes to accelerate their intake process, while providing an easier experience for students, staff, and counsellors.
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Process more application at scale,
with efficiency, and no errors.

Easy Data
Management

Collect applications directly from your system with smart forms, and proper formats for accurate data collection.

Smart and
Automated Processes

Match the right applications and programmes, auto qualify eligible applicants, and manage cases with ease.

One SaaS
for All Your Work

All your data, and the tools you need for opening, processing, and accepting applications, in one place.
Profiling system

Better record-keeping with student profiles

Students can fill their information in their profile section, which keeps your records frequently updated. EntriPhi’s auto-fill feature will automatically put student profile data into the application page.
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Automated qualifications

Automatically qualifies and reviews applications for you

You can make custom qualification rules and EntriPhi will automatically approve applications that match the requirements. Applicants automatically receive offer letters once they are approved.
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Streamline applications

Easy and error-free way for students to register

You can collect student applications through a guided, registration process with intuitive forms that only accept valid data, and make it a breeze for students to apply.
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Get granular control over intake criteria to qualify applications

Set up base criteria for programmes for student intake
Create rule lists for individual subjects in a programme
Define intake criteria for multiple campuses
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View, track, and manage applications

View latest applications from the dashboard
Check overall application data through pie charts
Filter applications by date, programme, and intake
Manage country and state lists in student applications
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Combine modules and set seat caps

Combine multiple modules for a programme
Combine up to 10 modules under a programme
Add seat caps to modules to limit intake number
Set up module combinations based on intake year
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Manage seat caps for single or multiple programmes

Set up seat caps for programmes
Filter programmes based on level and intake
Apply changes in bulk to multiple programmes
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Assign multiple cases to counsellors for faster reviews

Assign cases to local and international counsellors
Review application status, and counsellor notes
View all assigned cases in detailed data tables
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Manage multiple user types and their roles

Add new roles to your system or edit previous ones
Add new staff members and manage old ones
Add and manage agents and counsellors separately
Get granular control over managing access for each role
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Get complete control of your application process

The Platform

Set Application Requirements

Start by setting up qualification criteria, combining modules, and adding seat caps.
The Platform

Collect Applications

Get student data in a valid format without worrying about orgnanizing it.
The Platform

Process Applications Faster

Assign applications to counsellors for review and track their status.
The Platform

Accept Applications

Send offer letters to qualified candidates automatically.
Easy integrations

EntriPhi connects with your existing software

Expand your system’s capabilities by using EntriPhi with popular payment, data management, and CRM tools.
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Student Intake System

Set up qualification rules for programmes and subjects, and EntriPhi will automatically qualify students that meet the requirements.

Save 2 hours per application.
Guaranteed.

EntriPhi puts all your admission-related work in one place so you don’t have to hop between multiple tools to collect, manage, and approve applications.

Start saving time

Ever since we got EntriPhi we've processed more applications in a week than we used to in a month. I highly recommend this to colleges and universities.

Aliah Ismail, IT Lead at the Malaysian Insurance Institute
FAQs
Maintenance

What will you do when I have reported a problem with your software?

We will do three things:

  1. Track and fix the reported faults
  2. Provide emergency update releases whenever appropriate
  3. Propagate the fix to other supported versions

What type of queries do you respond to?

We answer your questions in regards to:

  1. How to use the software.
  2. Technical questions and assistance.
  3. Set-up and configuration assistance.
  4. General questions regarding the software.

What does your maintenance update cover?

In general, any maintenance updates will fix any bugs or malfunctions that you have come across that interferes with the general functions of the system.

What are Interim (Minor) Releases?

Interim (Minor) Release: When it becomes necessary to correct faults detected on a released version, fixes are made to the base version. This modified version is installed as a minor release, which by definition does not contain any functional enhancements. Minor releases are planned by the Principal and made available periodically. According to general policy, underlying environmental software required for the run time is not changed in this release. A minor release completely supersedes previous minor and emergency releases and all customers are expected to upgrade their versions to the latest release.

What are Major (Enhancement) Releases?

Major (Enhancement) Release: A major release represents significant functional and/or technical changes in the proposed systems. Unlike with a minor release, a customer is not required to upgrade to the next enhancement release. Planned by product management, major releases would involve some incremental cost for the customers when major new modules are added to the product.

What are Emergency Releases?

Emergency Release: When a software fault prevents the system from operating correctly, a fix (patch) is made available as an emergency release. Such action may also be necessary when certain enhancements are urgently needed in order to comply with external regulatory requirements. An emergency release has the following characteristics:

  1. It is supplied only to the site that reported the problem. Other sites will get the fix along with the minor (maintenance) release in which the fault is fixed.
  2. It addresses only the critical problem in question.
  3. The emergency fix is temporary in nature and will be replaced by the next maintenance release.

Does your software comes with warranty?

There is also a Warranty Period of 1 year for the proposed solution, which will commence immediately after the date of User Acceptance Test Sign-Off. The vendor also warrants that the components supplied and installed are in accordance with this proposal shall be free of any defects and malfunction for a period specified as per the Warranty Period (1 year). Any defects caused by the misconfiguration and coding errors uncovered during this Warranty Period shall be immediately responded to and resolved free of charge. Beyond this Warranty Period, the solution is required to be covered by an active Maintenance Agreement to be signed between your company and GR Tech.

Response Time

What are Urgent Severity cases?

Urgent Severity is when critical business system is stopped or lost (total outage) and there is no workaround to achieve business continuity.

Our Response Time
On-Site: 2 Hours

Remote: Immediately

What are High Severity cases?

High Severity cases are when a system is not functioning or running slow. As a result of which client’s work is stopped or so severely impacted that the client cannot continue his/her work.

Our Response Time:

On-Site: 4 Hours

Remote: 1 Hour

What are Normal Severity cases?

Normal Severity cases are when your work is continuing (not stopped) but there is a serious impact on your productivity and/or service levels.

Our Response Time:

On-Site: 24 Hours

Remote: During working hours.

What are Low Severity cases?

Low Severity cases are when systems, sub-systems or components are not usable or hampered but that is not critical to business operations of the client and the client is able to perform normal business operations.

Our Response Time:

On-Site: 48 Hours

Remote: During working hours.

What if I have questions regarding the software you built for us?

What if I have questions regarding the software you built for us?

Our response time (On-Site): If you have any questions or inquiries, they will be addressed within two days.

Vendor’s response time (remote): During working hours.

Support Hours

Do you provide support after working hours?

We do!

We provide support up until 12:00 AM (But may change according to severity).

What are your Support Hours?

We provide support Monday – Friday (except Public Holidays) from 9:30 AM – 6:00 PM

Streamline your applications.

We’ll give you a guided walkthrough of EntriPhi, and show you how your team can benefit from it.
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